I help organizations define, refine, and execute winning strategies in today’s fast-changing digital landscape.
The Rise of Conversational AI: How Dialogue is Driving Enterprise Efficiency
Conversational AI has evolved from simple chatbots to sophisticated, multi-turn dialogue systems that are fundamentally reshaping how businesses operate. From internal IT support to customer service and onboarding, enterprises are increasingly turning to conversational AI to boost efficiency, reduce costs, and delight users. What Is Multi-Turn Conversational AI? At its core, multi-turn conversational AI allows […]
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